Payment Policy

At Charlotte Bristol, we offer various payment methods. Please note: the available methods may vary per country. Customers are responsible for checking which options are available to them.
Examples of possible payment methods:
- iDEAL
- Credit card (Visa, Mastercard)
- PayPal
- Klarna
- Bancontact
Security
All payments are processed via a secure SSL connection. Your details are never stored on our servers.
Payment processing
Orders are only processed after payment has been successfully completed.
Refunds
If you are entitled to a refund (e.g. after an approved return), this amount will be refunded within 14 days of receipt of the returned item.
If you have any questions about payments, please contact us at info@charlottebristol.com.

Free Shipping

Orders in the United Kingdom are always shipped for free and insured with track & trace. Find something you love, and we will cover the shipping

24/7 Customer Service

If you have any questions, feedback or doubts about your order, don't worry! Our customer service team is here to help you.

30-Day Money-Back Guarantee

At Charlotte Bristol, you can shop with piece of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

Secure payment

You can pay for your beloved items Securely And Quickly With Your Credit Card, Google pay, Apple pay and Shop pay.