About Us

About Us

Charlotte Bristol is where modern British elegance meets everyday ease — a collection born from friendship, shared taste, and a love for clothing that simply feels right.

Our story

Charlotte Bristol began back in 2017, when three lifelong friends — Kate, Claire and Fiona — decided to turn a shared dream into something real. What started as a small idea around Claire’s kitchen table in Bristol soon became a growing community of women who value quality, comfort, and effortless style.

When the world shifted during the pandemic, the trio made a brave choice: to move their boutique online. What they didn’t expect was the overwhelming support that followed. Orders began coming in from across the UK, and what was once a small local venture grew into a brand loved nationwide.

Today, the same three women still lead the design and curation of every collection — supported by a small, passionate team that shares their belief that fashion should make women feel beautiful, comfortable, and confident in their own skin.

Our philosophy

We believe in pieces that work as hard as you do — beautiful staples that elevate the everyday: a soft knit that hugs just right, a jacket that carries you from day to night, a dress that makes you smile when you put it on.

Each item is created with care and intention. We focus on tactile fabrics, thoughtful tailoring, and that subtle, timeless British charm you can’t quite put into words — but recognise the moment you wear it.

Our promise

Quality is our quiet standard. We choose fabrics for how they feel, not just how they look, and we design clothes meant to be worn, loved, and kept. Every piece passes through trusted hands and is made to last beyond one season.

We’re not here to chase trends — we’re here to create those forever favourites that make getting dressed feel simple again.

The Charlotte Bristol woman

She knows herself. She values authenticity over noise, craftsmanship over fast fashion. She loves the feeling of putting something on that fits her life — not the other way around. Whether she’s enjoying a coffee in the city, meeting friends for lunch, or heading out for the evening, she carries that quiet confidence we design for.

A message from us

To everyone who’s joined us along the way — thank you. Your support means the world.
It’s your messages, your photos, and your kind words that inspire every new collection we create.

Here’s to timeless pieces, small details, and the joy of finding something that feels truly you.

With love,
Kate, Claire & Fiona
Founders of Charlotte Bristol

Free Shipping

Orders in the United Kingdom are always shipped for free and insured with track & trace. Find something you love, and we will cover the shipping

24/7 Customer Service

If you have any questions, feedback or doubts about your order, don't worry! Our customer service team is here to help you.

30-Day Money-Back Guarantee

At Charlotte Bristol, you can shop with piece of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

Secure payment

You can pay for your beloved items Securely And Quickly With Your Credit Card, Google pay, Apple pay and Shop pay.